Talk to us.

Email is the best way to reach us for technical help, purchase questions, and feedback.

support@semitune.com

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Reporting an issue?

A few details make it easier to work out what’s happening:

  • Your device model, operating system, and Pegboard version.
  • What you expected, what happened, and the steps to reproduce it.
  • A screenshot or short recording, if it helps show the issue.
  • For AUv3 or MIDI issues, the host app and any connected hardware.

For upgrade questions, tell us which store you purchased from. Please leave out payment details and passwords.

Pegboard

Frequently Asked Questions

What versions of iOS and Android are supported?

Pegboard requires iOS 15 or later, or Android 7.0 or later. Newer devices will have better audio performance.

Does Pegboard support wireless MIDI?

Not currently. Pro tier supports MIDI over USB.

Does the keyboard support microtonal layouts?

Not currently. Microtonal support is a planned feature.

How do I restore my Pro purchase?

Pro tier will automatically sync with the app store on launch. The restore process can also be triggered manually from the settings screen in the app.

Does a Pro license work cross platform?

No. Android and iOS are separate purchases. Multiple devices are supported on the same platform.

How do I import custom wavetables?

You can't. Only the factory wavetables are supported.

Can presets be transferred to another device?

Yes. The preset format is cross-platform. Transfer manually or use a third-party sync service. Apple devices can use iCloud.

Does Pegboard send usage data or phone home?

No. We respect your privacy. Network usage is limited to the in-app purchase feature.

Is Pegboard available as a plugin?

The iOS app includes an AUv3 plugin in Pro. The desktop plugin is in development.